Effective Date: June 16, 2024
Masencha Tea ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.masencha-tea.com] (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
1. Information We Collect
Personal Information: We may collect personally identifiable information, such as your name, email address, postal address, and phone number, when you voluntarily submit it to us through forms on the Site.
Payment Information: If you make a purchase on our Site, we may collect payment card information. However, we do not store or process your payment card information. All payments are processed securely through third-party payment processors.
Non-Personal Information: We may also collect non-personal information about your visit to the Site, such as your IP address, browser type, language preference, referring site, and the date and time of your visit. This information is aggregated and used to analyze trends, administer the Site, track users' movements around the Site, and gather demographic information.
2. Use of Information
We may use the information we collect for various purposes, including:
- To provide and operate the services offered on the Site.
- To process and fulfill your orders and requests.
- To communicate with you, including sending newsletters, promotional materials, and updates about our products and services.
- To improve our Site and offerings, and to personalize your experience.
- To detect, prevent, and address technical issues and security threats.
- To comply with legal obligations.
3. Disclosure of Information
We may disclose your information to third parties under the following circumstances:
- With your consent.
- To comply with legal obligations or respond to lawful requests and legal process.
- To protect and defend our rights and property.
- To prevent or investigate possible wrongdoing in connection with the Site.
- To protect the personal safety of users of the Site or the public.
4. Security of Information
We use reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
5. Your Choices and Rights
You may opt-out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly. You may also request access to, correct, or delete any personal information we have about you by contacting us.
6. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
7. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please visit contact us page.